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Enhanced Care Management

The Essence of Care is Treating the Whole Person

ECM offers extra services at no cost to Medi-Cal members who have complex needs and challenges that make it difficult to improve their health. This could include health conditions or challenges such as not having a place to live.

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Enhanced Care Management Services

Our core focus is you. From the care you receive to the preventive care everyone deserves and right down
to assisting you in all measures to achieve that goal. Thats the Serene Health Care Promise.

Engagement

Helping you stay engaged in your health care

Planning

Make a Plan to meet your health goals

Support

Work with your Support People so they know how to help you

Education

. Help You Learn how to better support your health issues

Transportation

Move Safely from One Care Setting to Another, such as in and out of a hospital or nursing home and where you live

Healthy Connections

Connect and Update Your Doctors about the services you get and your needs and wishes

Social Services

Connect to Community Supports and Social Services such as food, housing support, job training, childcare, and disability-related services

ECM offers extra services at no cost to Medi-Cal members who have complex needs and challenges that make it difficult to improve their health.

This could include health conditions or challenges such as not having a place to live.

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Schedule appointment

Book an appointment with one of our behavioral health specialists and get on track to a clearer path ahead.

BOOK AN APPOINTMENT

Please follow the instructions and complete the Enrollment Form today. We encourage you to read the Summary of Benefits before completing an Individual Enrollment Request form.

START YOUR SESSION

Begin your Telehealth session and speak to one of our therapists. Our hundreds of psychologists and therapists are available 7 days a week, 365 days a year. Your well-being is our #1 priority.

Technology that increases access and outcomes

Our Telehealth services are available 24 hours a day – 7 days a week

Our Telehealth Services Include:

  • AI technology that schedules sessions and/or requests immediate on-demand therapy sessions
  • Patients can track upcoming sessions and get appointment reminders
  • Documents can present moods and track similar, past moods of the patient
  • Our AI technology records journal entries of daily activities from patients experiencing the good, the bad, and how they felt about those experiences
  • AI chat box can give patients activities to complete and get more information
  • Surveys that serve as “check-ins”
  • Summaries of patient days

The Serene Mission

The Essence of Care is Treating the Whole Person

We are on a mission to help everyone, one person at a time, with traditional methods and modern technology.

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